- Privacy Policy
We value your trust and are committed to protecting your personal information
- 1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Business Address
- Inquiry/Order Details
- Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on site
- Referring websites or search terms
- 2. How We Collect Information
We collect your information in the following ways:
- When you fill out inquiry or contact forms
- When you request a quotation or service details
- Through automated tracking tools such as cookies and analytics
- When you communicate with us via email or phone
- 3. Use of Information
We use the information collected to:
- Respond to your inquiries or requests
- Process and manage service-related communications
- Provide quotations and arrange order details
- Improve our website’s functionality and user experience
- Maintain internal records and operational efficiency
- Comply with legal obligations or business contracts
- We do not sell, rent, or trade our personal information to third parties.
- 4. Cookies and Analytics
We use cookies and third-party analytics tools (e.g., Google Analytics) to:
- Understand user behavior on the site
- Track session activity for service optimization
- Improve site functionality and navigation
You may disable cookies in your browser settings; however, this may impact your experience on the website.
- 5. Data Sharing and Disclosure
We may share your information:
- With internal staff and contractors involved in service delivery
- With trusted third-party service providers (e.g., hosting, analytics) under strict confidentiality
- If required by law, government requests, or to protect our legal rights
- In connection with a business transfer (e.g., merger or acquisition), in which case you will be notified
- 6. Data Retention
- Fulfill service requests or legal obligations
- Maintain business records
- Improve delivery service
You may request the deletion of your data by contacting us (see Section 10).
- 7. Data Security
- Secure servers and firewalls
- Access controls for internal staff
- SSL encryption for website traffic
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
- 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing any personal data.
- 9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to certain types of processing
- Request a copy of your data in portable format
To exercise any of these rights, please contact us using the details below.
- 10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
- Email: info@altrapaper.com
- Phone: +94 772 655 265
- Address:No 250, Udumulla Road, Mulleriyawa North, Sri Lanka
- 11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the revised policy.