Terms and Conditions

Welcome to Altra Paper. By accessing and using our website (https://www.altrapaper.com), you agree to the following Terms and Conditions. Please read them carefully before proceeding.

• "We", "Us", "Our", "Company" – refers to Altra Paper.
• "You", "Your", "Client" – refers to any business, individual, or representative accessing or using our website and services.
• "Services" – refers to paper slitting, rewinding, sheeting, and related operations offered by Altra Paper.

• This website is intended for businesses and organizations interested in our industrial paper services.
• You agree not to misuse this website or its contents for unlawful purposes.
• You may browse service descriptions, request quotes, and submit inquiries, but direct payments or order processing are not conducted through the website.

• All service requests must be made via the inquiry forms, email, or direct communication channels.
• Submitting a request does not constitute a confirmed order. Orders will only be processed after mutual agreement and confirmation via email or written communication.
• Quotes provided are valid for 15 days unless otherwise stated.

• Once a quote is accepted, we will provide order confirmation with estimated completion timelines.
• Lead times may vary based on paper type, volume, and machine availability.
• Rush orders may be accommodated on request, subject to additional charges.

• Our services are provided based on the specifications outlined on our website and through direct correspondence.
• Altra Paper reserves the right to refuse services that do not meet machine compatibility, safety standards, or technical feasibility.

• You are responsible for providing accurate specifications for your order (e.g., GSM, dimensions, roll weight, format).
• Materials supplied to us must meet safety, quality, and compatibility standards.
• Any delays or defects caused by incorrect input or damaged materials are the responsibility of the customer.

• Delivery and collection of materials/products are to be arranged and handled by the customer unless otherwise agreed.
• We are not responsible for damage occurring during third-party transport, unless explicitly arranged through our logistics team.

• All website content, including service descriptions, images, logos, and graphics, are the intellectual property of Altra Paper.
• Unauthorized copying, reproduction, or use of any content is strictly prohibited without written consent.

• Altra Paper is not liable for indirect, incidental, or consequential damage arising from the use of our services.
• In case of a proven fault in service, our liability is strictly limited to re-performing the service or refunding the invoiced amount.

• Altra Paper reserves the right to modify these terms at any time without prior notice.
• Changes will be effective immediately upon posting on the website. Continued use of the website constitutes your acceptance of the updated terms.

• These Terms and Conditions shall be governed by and interpreted under the laws of [Your Country/State].
• Any disputes shall be resolved through mediation or in the appropriate courts located in [Your Jurisdiction].